Error Reference
Quick reference for common error messages and how to fix them.
Generation errors
"Anthropic API key not configured"
Where: Workflow logs, content generation failures Fix: Add your Anthropic API key in Settings → Workspace → API Keys. Get one at console.anthropic.com.
"Invalid Anthropic API key"
Where: Generation failures Fix: Your Anthropic API key is saved but rejected by the API. Re-check it in your Anthropic console and re-enter it.
"Generation limit reached"
Where: Workflow runs Fix: Your plan has a monthly cap. BYOK and Lifetime plans don't have caps — if you're seeing this on a paid plan, contact support.
"rate_limit_exceeded" (from Anthropic)
Where: Generation failures Fix: Your Anthropic account is hitting Anthropic's rate limits. Add a payment method to your Anthropic account to unlock higher limits.
Channel / publishing errors
"No channels connected"
Where: Workflow runs, scheduling failures Fix: Connect at least one channel in Settings → Channels before generating or scheduling content.
"Channel disconnected"
Where: Channels list, publishing failures Fix: The OAuth token expired. Open Settings → Channels, find the disconnected channel, and reconnect via OAuth.
"Backfill already running for this feed"
Where: Backfill wizard Fix: A previous backfill crashed and left the feed marked as running. Borker auto-clears this after 10 minutes — wait, then retry.
"Failed to publish"
Where: Pipeline → Scheduled tab, publishing log Fix: Click Sync Channels in the Pipeline header. If the issue persists, check the platform's notifications for content violations or auth errors.
Account / auth errors
"Invalid login credentials"
Where: Sign-in page Fix: Double-check email and password. If you signed up with Google, use Continue with Google instead.
"Email not confirmed"
Where: After signup Fix: Check your inbox for the confirmation email. The link expires after 24 hours. Sign in again to trigger a new email.
"You don't have access to this workspace"
Where: Workspace URL navigation Fix: You may have been removed from the workspace or you're signed into the wrong account. Contact your workspace admin.
Onboarding errors
"Failed to crawl your website"
Where: Onboarding analyzing step Fix: Borker couldn't fetch the URL you provided. Common causes:
- The URL requires authentication
- The site blocks bots (Cloudflare, etc.)
- The URL is wrong
Try a different URL (e.g. an About page instead of the homepage), or skip the URL and provide free-text context manually.
"Onboarding analysis failed"
Where: Analyzing step Fix: Usually an issue with your Anthropic API key — verify it's valid in Settings → Workspace → API Keys. If the key works, try re-running the analysis.
Billing errors
"Your subscription is inactive"
Where: Feature access, workflow runs Fix: Go to Settings → Workspace → Billing and reactivate. Your card may have declined.
"Plan pricing not configured"
Where: Plan selection during onboarding Fix: Internal config issue — contact support@borker.xyz.
Still stuck?
If you're seeing an error not listed here, check the browser console (F12 → Console tab) for more detail, then email support@borker.xyz with the error message and the URL where you saw it.